Cookie Policy

Welcome to our Cookie Policy page. This page is designed to provide you with information on the types of cookies we use on our website, why we use them and how you can manage your cookie preferences. Please note that this policy should be read in conjunction with our Privacy Policy, as it explains how we collect, use and protect your personal information. By using our website, you are agreeing to our use of cookies in accordance with this policy.

We use cookies so you can move around our site easily and do everything you need to do. Before we send them to your computer, we need you to give us permission. You can find out how we’ll use them on our Privacy Policy page.

Remember, you can always change which cookies you’re happy for us to use.

We’ve all got used to seeing messages about cookies when we visit websites. We’re asked if we want to accept them, refuse them or pick the ones we’ll allow. Most of us just click to say yes to them all, but what are they?

Cookies are small files that websites send to your computer. They don’t interfere with your data, apps or hardware. The website has to ask for your permission to send them, and the essential ones make it easier for you to use the site. The more sophisticated ones like personalisation cookies help both you and the website owner.

Here’s an example of how cookies can improve the online experience.

Imagine you’re shopping at an internet book store. Maybe you spend a while browsing and picking out books that look interesting. But before you buy anything you run out of time or you just decide you’ll go back later so you leave the site and a trolley full of books.When you’re free again do you really want to start from scratch?

This is how cookies can help:

  • An essential cookie will keep you logged in while you’re away.
  • A personalisation cookie will remember how you like to view and navigate the store.
  • A statistics cookie will find books that have been bought by other visitors with similar tastes to yours and suggest you take a look.
  • A marketing cookie will learn from your choice of books and show you ads that might match your interests or even remind you of the book you forgot in your trolly.

Even after you’ve said yes to cookies, you can change your mind at any time. Just go to the cookies section of our site.

Cookie declaration last updated on 26/12/2022

Essential cookies

These cookies give you an even better experience. If you choose these, the site can respond in a way that works best for you. They help us remember your personal preferences so you’ll only have to give us the information once.

NameCookieConsent
ProviderCookiebot
PurposeStores the user’s cookie consent state for the current domain.
NameauthToken
ProviderEleos
PurposeAuthentication token that maintains user session information.
Namerefresh
ProviderEleos
PurposeToken used for refreshing authentication sessions.
Nametest_cookie
ProviderGoogle DoubleClick
PurposeUsed to check if the user’s browser supports cookies.
Namemui-color-scheme-dark
ProviderMaterial UI
PurposeStores user interface theme preference (dark mode).
Namemui-color-scheme-light
ProviderMaterial UI
PurposeStores user interface theme preference (light mode).
Namemui-mode
ProviderMaterial UI
PurposeMaintains the current theme mode setting.
Marketing cookies

These cookies give us information about how our customers use our site, which means we can constantly improve what we do for you. It tells us what’s working and what’s not - just like a digital school report. Whether we get a gold star or a ‘must do better’ - it’s all helpful.

NameIDE
ProviderGoogle DoubleClick
PurposeRegisters user actions after viewing ads to measure efficacy and present targeted ads.
Name_ga
ProviderGoogle Tag Manager
PurposeTracks visitor behavior across devices and marketing channels.
Name_ga_#
ProviderGoogle Tag Manager
PurposeAdditional tracking data for Google Analytics.
Name_gcl_au
ProviderGoogle AdSense
PurposeUsed for experimenting with advertisement efficiency across websites.
Name_fbp
ProviderFacebook
PurposeUsed to deliver advertisement products including real-time bidding from third-party advertisers.
Name_uetsid
ProviderMicrosoft Bing
PurposeTracks visitors across websites to present relevant advertisements.
NameMSPTC
ProviderMicrosoft Bing
PurposeRegisters visitor data to optimize advertisement relevance.
NameMSPTC
ProviderMicrosoft Bing
PurposeUsed as a unique user ID across many Microsoft domains.
Name_ttp
ProviderTikTok
PurposeUsed for tracking embedded TikTok services.
Statistics – or – How you browse

Cookies are meant to make the internet a better place for browsing, but it’s not always clear what some do. Once we’ve worked out if these unusual ones are valuable, we can explain them to you, and if they’re not useful, we can all forget about them.

Name_hjTLDTest
ProviderHotjar
PurposeRegisters statistical data on users’ behavior on the website. Used for internal analytics.
Name_hjSession_#
ProviderHotjar
PurposeCollects statistics on visitor visits, including number of visits, time spent, and pages read.
Name_hjSessionUser_#
ProviderHotjar
PurposeMaintains user-specific statistics across multiple sessions.
NamehjViewportId
ProviderHotjar
PurposeSaves the user’s screen size to adjust website display.
NamehjActiveViewportIds
ProviderHotjar
PurposeContains ID string on the current session to identify which subpages the visitor enters.
Name_vwo_uuid_v2
ProviderVisual Website Optimizer
PurposeUsed for split-testing to optimize website relevance for visitors and improve their experience.
Nameeu01/v.gif
ProviderVisual Website Optimizer
PurposeUsed for multi-variate testing to find the best variation of site content.
Nameajs_anonymous_id
ProviderSegment
PurposeUsed to identify specific visitors for tracking website traffic.